ConciaryThe service request is incomplete
The vehicle, requested work or preferred contact time is missing. Collect agreed details before the adviser reviews the request.
AI assistant for auto repair
Keep repair decisions from waiting on another callback.
Service requests, estimate questions and customer preferences create a steady stream of messages. Explore an assistant that gathers the details and puts the next decision in front of your service adviser.
Founder-led setup · One useful task to start
Your team approves pricing, scope and commitments.
The work between the jobs
Sound familiar?
The estimate is waiting on the customer
A customer needs clarification or time to choose the next step. Track that decision without treating a message as an approved repair order.
Every update interrupts the front desk
The customer asks about parts or pickup timing. Gather the question and let the adviser confirm the actual status.
Practical help, built around your team
From an open conversation to a clear next step.
Prepare the adviser’s request queue
Collect vehicle details and the work the customer is asking about.
Follow up on a decision
Ask whether the customer has questions about the estimate or wants the adviser to call.
Organize status questions
Keep parts, scope and pickup requests tied to the correct record.
A short conversation. A practical starting point.
Start with one useful task
Repair estimate and customer decision follow-up
We start with repair estimate and customer decision follow-up. Together, we agree the records, permitted replies, channel and handoffs. A small early-partner test gives your team a way to review real conversations before expanding the scope.
Judge it by useful work.
- Estimates with a clear adviser-reviewed next step
- Customer questions resolved
- Service-adviser time spent chasing
- Authorized and completed repairs, tracked separately
A good place to start if…
- Your shop has recurring estimate or customer-update conversations.
- A service adviser remains responsible for repair authorization.
- You can provide approved context without replacing shop-management software.
Built around the tools you use
We review the follow-up and customer messaging already available in your shop software. A test starts with a specific gap; native shop-system access and automatic repair authorization are not assumed.
Work directly with the founder
Built around your business. Reviewed with you.
01
Show us one real task
Walk Yujin through a recent request, your current tools and where the work gets stuck.
02
Agree how it should run
Choose a small scope, approved information and the decisions that need your team.
03
Review the work together
Track useful next steps and time spent. Decide whether expanding the workflow makes sense.
Before we get started.
How does the free early-partner program work?
The first two selected Southern California service businesses test one agreed task free for 30 days, with founder-assisted setup and weekly feedback. These two places are shared across all industries and tasks. We confirm fit, scope and a start date together; applying does not reserve a place.
What if the first two places are already filled?
You can still tell us about your business. We'll confirm availability when we reply and ask whether you'd like to join the waitlist for a future opening. Joining the waitlist does not guarantee a place or a start date.
Can it diagnose a vehicle or recommend repairs?
Diagnosis, repair recommendations and technical explanations remain with your shop. The assistant works from approved information and routes questions to the adviser.
Does a customer reply authorize the repair?
The shop’s established authorization process remains in place. A collected preference or message is not treated as authorization by default.
Can it promise a parts arrival or pickup time?
Only the adviser confirms those details from the shop’s current information. The assistant collects the question and any customer preference.
Let's talk about your business
What keeps landing back on your desk?
Tell us about one recurring task. We’ll discuss the workflow, your current tools and a practical way to start.
We confirm fit and availability together. Prefer email? contact@conciary.ai